Shipping policy
We are committed to providing you with a seamless and efficient delivery experience. To ensure you receive your order in a timely manner, please review our detailed shipping policy below.
Delivery Charges
We charge PKR 250 as a standard shipping fee on all orders.
Delivery Timeframe
Our usual delivery timeframe is 7-10 working days for all major cities and towns across the nation. Please note that this excludes Sundays and public holidays. For remote or less accessible areas, please allow for an additional 2-3 working days for your delivery to arrive.
Order Processing
All orders are processed within 24 hours of confirmation. To ensure your order is processed on the same day, please make sure it is confirmed before 5:00 PM. Orders confirmed after this time will be processed on the next working day.
Delivery Partners and Tracking
We partner with trusted courier services to guarantee the safe and timely delivery of your items. Once your order has been dispatched from our warehouse, you will receive a tracking number via email or SMS. This allows you to monitor the status of your delivery in real time and stay informed every step of the way.
Delays and Exceptions
While we strive to meet all delivery timelines, please be aware that unforeseen delays can occasionally occur. Factors such as severe weather conditions, public holidays, or unexpected logistical issues with our courier partners may impact delivery schedules. We appreciate your understanding and patience in these situations and will always do our best to communicate any significant delays.